Privacy Policy

1 Introduction

odd96 ("we", "us", "our") is committed to protecting the privacy and personal data of every player who accesses or uses the odd96 platform ("the Platform"), including the website at https://odd96.bet, any associated mobile interface, and all related services. This Privacy Policy ("Policy") explains in plain terms how we collect, process, store, share, and protect your personal information in connection with your use of the Platform.

By registering an account, making a deposit, or otherwise using the odd96 Platform, you confirm that you have read and understood this Policy and consent to the collection and use of your information as described herein. If you do not agree with any part of this Policy, please stop using the Platform and contact our support team to close your account.

3 How We Use Your Information

odd96 uses the personal information we collect for specific, lawful purposes that are necessary to deliver and improve our services. We do not use your data for any purpose incompatible with those listed below:

• Account management — creating, maintaining, and administering your player account, processing deposits and withdrawals, and delivering account-related communications.
• Identity verification and fraud prevention — conducting KYC checks, age verification, and ongoing monitoring to detect and prevent fraudulent activity, money laundering, and multiple-account abuse.
• Service delivery and improvement — personalising your experience on the Platform, optimising game recommendations, resolving technical issues, and developing new features based on aggregated usage patterns.
• Responsible gaming compliance — monitoring gameplay for indicators of problem gambling and applying responsible gaming tools (deposit limits, self-exclusion, reality checks) where required.
• Marketing and promotions — sending you promotional communications (bonuses, free spins, seasonal offers, BPL cricket specials) where you have opted in or where permitted by applicable law. You may opt out at any time by contacting support.
• Legal compliance — fulfilling our obligations under applicable law, responding to lawful requests from regulatory or law-enforcement authorities, and enforcing our Terms and Conditions.

5 Sharing Your Information

odd96 does not sell, rent, or trade your personal data to or with third parties for their own commercial purposes. We share your information only in the limited circumstances described below:

• Payment service providers — bKash, Nagad, Rocket, Upay, Visa, and Mastercard receive only the transaction data necessary to process your deposit or withdrawal. These providers operate under their own privacy policies.
• Identity verification providers — third-party KYC service partners receive identity document data solely for the purpose of verifying your identity and age as required by our platform policies.
• Game providers — Pragmatic Play, Evolution Gaming, Spribe, and other software providers receive anonymised or pseudonymised session data necessary to run the games you play. They do not receive your name, mobile number, or payment details.
• Legal and regulatory authorities — we may disclose your personal data to law-enforcement agencies, financial intelligence units, or regulatory bodies when required to do so by applicable law or a valid legal order. We will notify you of any such disclosure to the extent permitted by law.

7 Data Retention

odd96 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, fraud prevention, or reporting requirements. The standard retention periods we apply are as follows: active player accounts are retained for the duration of the account relationship plus five years following closure; KYC documents are retained for a minimum of five years from the date of submission; transaction records are retained for a minimum of five years from the date of each transaction.

Where data is no longer required, odd96 will securely delete or anonymise it. Anonymised and aggregated data (from which you cannot be identified) may be retained indefinitely for statistical and platform improvement purposes.

9 Your Privacy Rights

As a player on odd96 you have the following rights in relation to your personal data. To exercise any of these rights, please contact us at [email protected] with your request. We will respond within 30 days of receiving a valid request:

• Right of access — you may request a copy of the personal data we hold about you, including the categories of data, the purposes for which it is processed, and any third parties with whom it has been shared.
• Right of rectification — you may request correction of any personal data we hold about you that is inaccurate or incomplete.
• Right to erasure — you may request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, subject to our legal retention obligations.
• Right to restrict processing — you may request that we limit how we use your personal data in certain circumstances, for example while the accuracy of data is being contested.
• Right to object — you may object to our processing of your personal data where we rely on legitimate interests as the legal basis, including objecting to the use of your data for direct marketing purposes.

To exercise any of the above rights, please email [email protected] with the subject line "Data Rights Request" and include your registered mobile number and a brief description of your request. We may need to verify your identity before processing your request to protect against unauthorised data access.

11 Children's Privacy

The odd96 Platform is strictly for adults aged 21 years and over. We do not knowingly collect, process, or retain personal data from individuals under the age of 21. If we discover that personal data has been collected from a person under 21, we will take immediate steps to delete that data and close the associated account. Any real-money balance held by an underage player will be returned after deducting bonus amounts received.

13 Changes to This Policy

odd96 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or service offerings. When we make material changes to this Policy, we will notify registered players by posting a prominent notice on the Platform or by sending a notification to the mobile number associated with their account. The updated Policy will take effect on the date of publication unless a later effective date is specified.

Your continued use of the odd96 Platform following publication of an updated Privacy Policy constitutes your acceptance of the changes. We encourage you to review this Policy periodically so that you remain informed about how we protect your personal information. This Policy was last updated in January 2026.